As a courtesy to our customers in the store, we do not accept reservations nor do we take holds. We collect the higher price for 2-for-1 or 3-for-2 offers. We never honor more than one coupon or special per transaction or per day. Items returned to our overnight drop box are considered returned at 8:00 AM the following day. The label "Best Copy Available" indicates that a VHS tape is not in perfect condition, and it is rented at the customer's own risk. During regular business hours, please return videos to the slot below the counter next to our front window. All customers must provide a valid picture ID. In addition VCR and DVD player renters must provide a $100 cash or charge deposit (no debit cards or checks), or proof of address consisting of a current post office dated piece of official correspondence with the customer's name and address. We accept VISA and Mastercard but we can no longer accept personal checks.